Shipping Policy

All orders are shipped from US via DHL, UPS, FedEx, USPS, EMS with tracking number. We choose the courier based on our criteria to provide the best service. Unfortunately, selecting the courier isn’t currently available.
Please keep in mind that your order may see some delay in the shipping process due to delay in receiving one or more items from our providers. In this case, we will be in contact to inform you, and ship them as soon as all your items are ready.
In case the package is returned to our warehouse due to customer's failure to receive, refusal to receive, or pick up the package (DHL, UPS, FedEx or Post Office usually attempts to deliver the package up to 3 times and after that keeps the package in their facility between 10 days to 25 days), customers will be charged for penalty fee (original shipping fee + return shipping fee + tariff if applicable) which is significantly higher than the shipping fee you originally paid. The penalty fee varies depending on the country and will be notified individually.
All products may be subject to tariff and customers are fully responsible of any custom duty upon receipt of the products.